Sales and Client Service Team Education
Sales success depends on a combination of factors, including relationship development, consultative selling, product/service knowledge, communications skills, healthcare and customer knowledge, and having the right psychological make up for selling. Given the high percentage of business that comes from existing clients, it is important that all client-facing staff possess at least a basic understanding of sales.
Wakerly Partners can provide a range of custom sales education programs to meet you needs, including basic and advanced healthcare and healthcare IT. We draw on our sales effectiveness consulting work to present key insights to buyer behavior and decision processes. We offer a variety of delivery methods including on-site and webcast sessions to make it cost-effective and convenient.
Our Team has conducted a variety of education programs for many types of healthcare professionals via custom programs for GE Healthcare, NextGen Healthcare, CDW Healthcare, HIMSS, as well as our Faculty appointments at Northwestern University and Elmhurst College.
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Sample Project:
- Planned, organized and led a CIO education panel for the top sales people in a healthcare information technology distributor to enhance their effectiveness in selling to the C-Suite.
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